CUSTOMER EXPERIENCES
AND Reviews

John G - “Wonderful accommodations, Blanca, Nessa and staff were above and beyond kind, thoughtful and hospitable. Great lounge areas, comfortable beds, and free coffee! Location is easy to get around town, right in the heart of downtown! A pleasant stay for sure!”
- May 2024

Jack P - “I didn't have any expectations when booking this hotel, it seemed nice enough online. When I arrived I was a little taken aback. I felt like I was in NYC. The entrance is surrounded by dwarf olive shrubs, and attentive doormen immediately welcomed me inside a secured foyer. The scale of the lobby is astonishing, high ceilings, a massive fire place. It's really chic. I arrived after a long day of delayed travel and just felt like, oh thank god when I arrived. Like that feeling when you really nail it with accommodations. I had a corner suite that was spacious, well appointed, the bathroom was kind of insane with a huge bath tub. The room was so nice I invited friends back after dinner and we hung out there all night. The service staff were extremely friendly and knew me by name and it just felt like a really exceptional place. Amazing hotel. Grateful for the weekend it afforded me.”
- May 2024

Rob M - “I just stayed at The Marker Hotel and all of the staff was great, but Blanca and Nessa the Reception Team had the biggest smile every time I saw them making me feel so welcome and I just had to say thank you because it made me feel real good. The hotel looked very good, bed was comfortable, great bottle of free water in the room and the hotel is just one block away from a wonderful 24 hours diner. Plus the hotel is next to the theaters, so easy access to the plays. Speaking of good, you folks make really good coffee in the morning too. I'm a travel agent so I will work hard to sell your hotel!”
- March 2024

Stuart A - “Stayed here for two nights. Walking distance from the train station. Hotel staff so helpful, we asked for a kettle in the room and they brought us one. The reusable water bottles were a great touch. Reception staff were lovely and really helpful. Went into bar and restaurant attached to the hotel for a drink but never ate there so can't comment on the food although what I saw looked good. Would definitely stay at this hotel again it was the perfect base to explore the city.”
- March 2024

Frank M - “This was the best hotel I stayed in on my last visit to America, everything was perfect, from the courteous friendly welcome, to the grand staircase (they have lifts as well), the flickering fires in the great fireplaces, the library, and then when you reach the room, there is a wonderfully eclectic range of furniture, a shower, with a bath (always a bonus), free coffee and tea every morning. Oh and a fantastic location close to Union Square, and all the main attractions of San Francisco, when I return to SF, this will definitely be the place i stay.”
- February 2024

Misty - “PERFECT EXPERIENCE! This was my first trip to San Francisco and it was amazing! The Marker, especially Brian and Nessa, were exceptional, they went above and beyond in providing a great guest experience. My room was cozy, the hotel is beautiful and the location is awesome! 10 out of 10!” - February 2024

Laura P - “I have nothing but praise for the marker hotel. It is well decorated and very clean, all the staff are super friendly and helpful. Came back on Valentine’s Day to a free gift of popcorn, lovely touch. A good base to explore San Francisco. I would definitely recommend this hotel.” - February 2024

Lily H - “Fantastic property, rooms, staff, and restaurant. Unique one of a kind property in SF. You are welcomed by smiling front desk agents and experience an all around great stay in the heart of San Francisco. Everything you could need is all offered in the hotel.”
- January 2024

Jimmy S - "My experience at The Marker San Francisco was fantastic. The combination of elegant design, excellent service, and prime location makes it a top choice for anyone visiting the city. I look forward to returning on my next trip to San Francisco!" - July 2024

Susan C - "Fantastic Hotel!The Marker hotel is absolutely fantastic! So very beautiful! Very clean & tidy! Bedroom was spacious! The staff are extremely friendly & helpful Nothing was to much trouble! Definitely recommend!!" - September 2024

Lillie H - “Loved our stay! The location is great, a comfortable walk to cool places like Chinatown, art galleries, cafes etc. Cable cars can be picked up a few streets away. Close to Powell Street BART station for getting to/from the airport. Staff at The Marker were very friendly and helpful, they made us feel very welcome. Rooms are comfortably-sized, well-furnished, with tasteful decor and fun colours. I think the bed headboard shape was inspired by cable car arm rests too? Very cool. We liked the sliding door to the bathroom, and the shower: surprisingly powerful and easy to use. The building itself also includes generous spaces on the ground floor, including comfy chairs near fireplaces, sofas, and tables/chairs in their big windows. Thank you also for providing tea/coffee in the morning, and reusable bottles with water refilling stations in the building. That's a good nudge towards more sustainable re-use practices. We would absolutely stay again!" - May 2024

Heather W - “We spent 4 nights here on a vacation. The place is beautiful and clean! It's in a great location, just a couple blocks from Union Square and where you can hop on a cable car to get to the Wharf area. They have an amazing Italian restaurant inside and the desk staff were all super friendly and helpful. Our room was very comfy, clean and spacious. No complaints at all and would definitely stay here again!" - June 2023

Alex M - “My wife and I stayed here for 4 nights and we loved it. Very classy and enjoyable hotel. We walked around with no problems. Transportation is very easy. Staff was great, the room was great as well … We will definitely stay here again” - May 2023